1. Showing 'line-of-sight' between priorities and activities

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Academic references to outcomes theory: Duignan (2009c)*

Programs need to be able to show: 

1) what they ultimately want to happen;

2) what their current priorities are; and, 

3) that what they're doing is aligned - i.e. their current projects/activities are tightly focused on their priorities.

The most effective way of doing this is to build a visual model of the program (e.g. a Drill-Down DoView); mark current priorities directly onto it; and visualize which activities or projects are focused on priorities. 

It's important when doing this work that the model of what is intended is drawn in a certain way. It should not be restricted to just what the program can measure and control.   

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* This particular reference can be cited to refer to the material on this page.

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