Resources relevant to Video 8: Clarifying Accountability in Outcomes-Focused Contracting: A Visual Approach

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Contracting for Outcomes (article)

This article described in more detail what is set out in the video - using a visual outcomes model with indicators mapped onto it as the basis for outcomes-focused contract discussion. Such a visual model can be attached to the back of contracts to clearly specify the accountabilities which are being contracted for.

Pre-existing program outcomes models you can 'borrow' to get going ( (website)

A set of outcomes models (program logics) which have already been developed for a number of programs in a number of areas. You can click through them in their web page versions and if if like any of them and if they are relevant to you, you can immediately print them off as PDFs. If you have DoView outcomes software installed, you can immediately download the DoView file of the model and start amending it to reflect what is happening in your program. 

13 Tips For Building Great Outcomes Models (Intervention logics)  (1 page tip sheet)

If you want to use a visual outcomes model as the basis for your outcomes-focused contracting discussions, it is important that the model constructed in a particular way. Use this tip sheet yourself, or hand it out when working with a group so that everyone is clear about the rules you are using to build your model. If anyone wants to know where the 13 rules come from, refer them to the article on which it is based - a set of formal standards for building outcomes models (program logics).  

Easy Outcomes Workbook (detailed 'hands-on' workbook)

A full workbook showing you the process for facilitating a group when drawing a program logic model (outcomes model) (e.g. what size the group should be etc.). It then leads you through all of the stages in developing and using such a model for strategic planning, prioritization, monitoring and performance management, evaluation, evidence-based practice and outcomes-focused contracting and delegation. The whole Easy Outcomes system of which this workbook is part is set out at

What Outcomes and Results Modeling can Do for Your Organization (a page tip sheet)

A one page 'tip sheet' which describes the ways in which a well constructed program logic (outcomes model) developed, for instance, for indicator work, can be used for strategic planning, prioritization, evidence-based practice, working out different or activities are believed to contribute to joint outcomes, getting staff outcomes focused, performance measurement and tracking progress, evaluation planning and outcomes-focused contracting. Hand this tip sheet out to the group with which you are building your program logic model and they will get a clear idea of how their organization can leverage off the work they are doing on the model for indicator development. This approach is set out in more detail in the article here.

Single List of Indicators Problem (article)

An article describing the problems with the alternative to using a visual approach to identifying indicators (e.g. for use in contracting) in an environment where there are demands for a more 'outcomes-focus'. This problem arises where the contracting system relies exclusively on the specification of a 'single' list of indicators which an individual, program or organization are to be held to account for achieving. This becomes a problem where it is accompanied with an insistence that the list be at a high 'outcomes' rather than 'outputs' level in a situation where it is hard to attribute changes in high level outcomes to a particular individual, program or organization.

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