Case studies

Some brief case studies of how DoView is being used are are being put up here. Here are five initial examples from different countries and sectors. 

Australia Unlimited Impact Assessment and DoView planning

Toni Leemen. Building Brand Australia Program.

Impact assessment and planning for the Australia Unlimited Brand 

The Solution

'First DoView Outcomes-Focused Visual Strategic Planning was used to build a DoView model of what was being done within the Australia Unlimited program. This was then quickly populated with success indicators (metrics) and this formed the basis for traffic-lighting boxes within the DoView to show the level of progress made by the program on each box.

The existing and proposed work program was then identified and DoView was used to quickly map the boxes in the work program onto the boxes within the higher-level DoView. This enabled the use of DoView Line-Of-Sight analysis to ensure that the proposed forward work program (subject to funding) was tightly focused on those boxes within the model which needed more work (i.e. those that had been traffic-lighted at a level below green).

Lastly, Duignan's Impact Evaluation Feasiblity Check was used to identify which of seven possible types of impact evaluation would be appropriate, feasible, affordable and credible for establishing the impact of the Australia Unlimited work.'

The Problem

'Australia Unlimited is an initiative within the Brand Australia program run by the Australian Trade Commission. It focuses on promoting a new image of Australia within international markets.

The challenge was to develop a plan for assessing the impact of Australia Unlimited's activity. In such brand promotion programs, the difficulty is that there are many steps between final economic outcomes for the country and the specific activity undertaken within a program like Australia Unlimited - identifying key brand characteristics, developing narratives around these and promoting them through new media to key audiences.'

Harold Holder alcohol problem prevention researcher
Toni Leemen, Former Group Manager, Building Brand Australia Program

The Benefits

'It was possible to immediately 'see', and communicate, the steps in the logic between Australia Unlimited's work and higher-level economic outcomes for Australia. The traffic-lighting provided a very fast way of communicating successes and areas where more more work was required.

The Line-of-Sight analysis allowed pin-point analysis of where any future work should focus and provided a justification for why the specifics of the future work program were being proposed.

The technically sophisticated impact evaluation feasiblity check meant we could be assured that we had examined in detail the possibilities for impact assessment for the program rather than just flying by the seat of our pants in regard to planning how to prove impact.'



Some illustrative pages showing what a Planning and Impact Assessment DoView can look like 

Below are some illustrative pages showing what a Planning and Impact Assessment DoView can look like in a case such as this one. The specific pages below do not necessarily represent what was in the actual DoView used in this case study. The versions below are for illustrative purposes only.


Front page

Below is the front page showing the high-level overview of this type of DoView. When using the actual DoView, the reader is able to drill-down under each of these boxes for more detail of each level. 

screenshot 2341


Illustrative drill-down page

Below is an illustrative drill-down page showing the next level down in this type of DoView. 

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Illustrative 'line-of-sight' page

Below is an illustrative drill-down page showing 'line-of-sight' alignment between boxes and the projects that focus on them. level down in this type of DoView. 

CRP6 / FTA Consortium

Using DoView to construct a large visual Theory of Change and specific Impact Pathways for the CRP6/FTA Research Consortium

The Solution

A large scale DoView was built. It consisted of a high-level generic DoView describing the outcomes and steps leading to them in the area of research production, engagement with stakeholders, gender issues etc (in this case called the generic Theory of Change).

In addiiton, lower level, more specific outcomes DoViews were constructed describing what was happening in each of a number of sub-divisions of the research program called Themes. Each of these was described as an Impact Pathway.

The Problem

The CRP6/FTA Research Consortium is a large-scale global research consortium involving many research groups working on many different forest, trees and agroforesty research projects in many countries. It needed to communicate its outcomes in the climate change, biodiversity and rural development areas to funders and other stakeholders and to show that it was having an impact on these outcomes.

Traditional forms of documentation - large reports and lengthy tables listing projects - were proving increasingly unweildly in a fast moving world where funders and others have little time to get to grips with what programs are doing and establishing whether or not they are having an impact.

The Benefits

The CRP6/FTA DoView enabled researchers to think about, discuss and clarify the outcomes they were seeking in their research. It let them communicate these and how they were going about seeking to achieve them.

Using DoView Outcomes-Based Visual Planning (based on outcomes theory), it also let them discuss in a more sophisticated, realistic and robus way the impact their research was having on outcomes.



DoView solves your problems when you are trying to communicate what you are doing to busy funders and stakeholders.  


Have you ever?

  • Been frustrated trying to explain the steps between your day-to-day work and how they are contributing to achieving high-level outcomes? 
  • Not been able to clearly articulate your successes to date because they seem to be at a low, rather than high, level?
  • Been unclear about exactly how you will show you've had an impact on the high-level outcomes your are working to achieve?

Build an accessible, easily communicated DoView visual model of what you are trying to active and use it to prioritize your strategic thinking, organize your measures and show the impact of your work. 


Make life simpler with DoView.

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Youth Justice Sector common outcomes model

Youth offending is an issue throughout the world. DoView is being used in New Zealand to develop a comprehensive outcomes model for the youth justice sector. This model was developed in a series of three half-day workshops involving representatives from all of the relevant government departments (Justice, Police, Child Youth and Family, Health, etc.). Since the group used a set of outcomes model drawing standards to develop the model it has the potential to be used for a range of purposes such as mapping all youth offending initiatives onto a common set of outcomes, identifying indicators and evaluation questions, identifying priorities, or even guiding outcomes-focused contracting. The exact way in which the model will be used in the future will be decided by the group.

Transitioning a non-profit community organization towards being results-based and outcomes-focused: The Mountain Safety Council


In this case study, a non-profit used the DoView® Visual Planning process to transition to being a results-based, outcomes-focused, organization. More on the Five-Step DoView®process here

The Mountain Safety Council's Outcomes DoView® 

Click within the DoView below to look around it. 

 the  a case study  study case study w is of how outcomes modeling can be used when working with a relatively small community organization. The work which this case study reports on with the Mountain Safety Council was funded by the New Zealand Department of Internal Affairs Lotteries Grants Board as a demonstration project in the way in which a relatively small community organization could use an outcomes modeling approach to evaluate its outcomes. This approach is based on the outcomes work of Dr Paul Duignan. One of the key aspect of this approach (Easy Outcomes) is that it integrates identifying an organization's outcomes, monitoring and evaluation into a framework which can at the same time be used for doing the organization's strategic planning. 

Department of Conservation

A national Department of Conservation used aspects of DoView Visual Planning as part of its annual strategic planning process. The Department built a comprehensive Outcomes DoView (more on how to build an Outcomes DoView). It used this DoView to prioritize its current steps and outcomes; check for line-of-sight alignment between its current activities and key priorities'; identify indicators against the model; identify research and evaluation questions; and identify the capability requirements needed to implement its activities. Here's the web page version of the basic model; a PDF of the basic model; a large PDF poster version of the basic model. 

Read more in the detailed case study for this project

Natural Resource Management in Australia

Rob Richards

"In the Natural Resource Management (Conservation) sector in Australia, myself and colleagues are teaching organizations to use DoView as one way of drawing program logic models for their work. Increasingly, different levels of government in Australia investing in natural resource management, like governments throughout the world, are using program logics. The logics provide investors, such as government, greater confidence in their investments by enabling them to set out all of the steps that will lead to outcomes that are desired in a program. The logics can also be used to surface the key assumptions that underpin the programs and for identifying evidence that can be bought to bear on the topic in question. DoView provides one way of drawing and presenting such models. We have also been able to suggest some modifications to DoView which the DoView development team have subsequently built into later releases of DoView."

Rob Richards, Natural Resource Management Principal Consultant, Clear Horizon Austrailia. 

Ethiopia - community utilization of resources

"The Kotoba Sustainable Livelihoods Project is a four year project in Ethiopia under implementation by Alliance of Knowledge & Action for Sustainable Livelihood Management Associaiton (AKAM). The project is supporting a community to improve their livelihood options by sustainable utilization of local resources and building strong community institutions. This involves intensification and diversification of livelihood options; linking the community to market, information and services; and developing self-reliant community institutions/self-help groups to improve household income, nutrition and dignity/well-being. We have used result chains/logic models to conceptualize and design our theories of change. We are starting to use DoView to draw our result chains and have found it a good tool for representing the results we want and also for setting out evaluation questions in a systematic and simple manner."

Tamene Hailegiorgis Gutema (for more information contact thgiorgis@yahoo.com)
Alliance of Knowledge & Action for Sustainable Livelihood Management Associaiton (AKAM
)

Cancer health promotion - mapping projects and skills

"We are using DoView to plan our health promotion work related to cancer. We used DoView to draw up a set of models of the steps and outcomes we are trying to achieve. We then mapped our projects and also the skills needed to implement them, onto the outcomes models we built. This meant that we could get an overview of the mix of projects we are currently involved in. It also helps us to think about our strategic direction. Mapping skills onto the outcomes models has made it easier for us to present the case for additional funding for particular types of skills which are needed as we progress our health promotion work."

Adrian Knowles, Manager Health Promotion, Cancer Society of New Zealand, Auckland Division

Mexico - Prepa and Secundaria Anahuac Colima

Anahuac's award winning teachers after the national Excuelas de Calidad Contest

In the education sector in Mexico, DoView is being used at Prepa and Secundaria Anahuac Colima for strategic planning and looking at the schools' overall structure. One particular project developed an outcomes model for a program aimed at increasing student motivation. DoView was used to highlight how the program could be improved and those improvements are now in the process of being implemented.