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Dr Paul Duignan on Outcomes: 

People often try to structure outcomes around their current organizational structure. In fact, it’s better to base outcomes on what you want to change in the real world. Organizational structures come and go, when you’re specifying your outcomes, what you should be modeling is the real outside world.   

Sometimes management, or others, put arbitary limits on the number of outcomes that should be produced. This violates the principle that you should be modeling the real world. This is set out in the Real World Outcomes Principle within outcomes theory. Check out the principle here, and for a longer discussion of some of the implications, look here

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Dr Paul Duignan

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